Frequently Asked Questions
This is the official FAQs page, built to answer your most common questions about our services.
General Information
We work on both one-time projects (like a website build or design) and ongoing partnerships through monthly subscriptions. Most of our clients come to us for strategy, PPC management, custom web development and design, content, or a combination of those.
No - and that’s intentional. We keep our client list limited to ensure quality, focus, and clear communication. Every inquiry is reviewed to make sure we’re the right fit for each other before we move forward.
Send us a quick request. If we’re full, we’ll let you know and offer the option to be added to our waitlist. For project-based work, we usually have more flexibility.
We use a clear and simple project workflow - no complex platforms, just clean communication. Depending on the scope, we’ll guide you through a process using ClickUp, shared folders, and weekly or bi-weekly check-ins. You’ll always know what’s happening and when.
We offer custom quotes based on the scope of work. For ongoing clients, we offer monthly pricing packages. For one-off projects, we provide fixed pricing upfront - no surprises, no hidden fees.
Yes - we offer optional post-project support and monthly maintenance plans, depending on the service.
For example, if we build you a custom website, you’ll have the option to subscribe to a monthly maintenance plan that covers updates, security, backups, and light content edits.
We don’t just hand off a project and disappear - we stay available to help it grow and stay sharp.
Content Creation
We offer a wide range of content formats, each built around your goals and audience. These include:
Short-form articles – Quick, focused pieces ideal for specific topics (under 1,000 words).
Long-form blog posts – In-depth content that ranks and educates (1,000+ words).
Success stories – Human-centered wins told with heart.
Case studies – Analytical breakdowns of real client results.
White papers – Research-backed thought leadership for B2B brands.
Product guides/manuals – Supportive, bottom-funnel content that converts.
Gated content – Lead-gen assets like eBooks, guides, and toolkits.
Research reports – Original studies and industry insights in full or summary format.
Yes - always. Every piece is optimized for search intent, structure, and relevance, so your content doesn’t just sound great - it gets found.
We use AI tools to speed up ideation and research - but every final piece is crafted, edited, and refined by humans. Nothing cookie-cutter. Nothing robotic.
Brief & Discovery – We start with a short call or form to understand your goals, tone, and target audience.
Research & Strategy – We build an outline, do keyword and competitor research, and align with your brand voice.
Writing & Editing – We write and polish your content internally before sharing a clean draft.
Review & Revisions – You’ll have a chance to review and request any edits.
Final Delivery – Content is delivered SEO-optimized, formatted, and ready to use.
Yes - in fact, we recommend it. We offer monthly content packages for blogs, SEO articles, or branded storytelling. These are perfect for building consistency and compounding results over time.
SEO Services FAQ
Our SEO approach is holistic. We cover on-page optimization (titles, meta, content), technical fixes (site speed, structure, indexing), local SEO if applicable, and content strategy to help you rank with purpose - not just presence.
No - and you should be cautious of anyone who does.
What we do promise is strategic SEO work based on best practices, backed by research, content quality, and ongoing improvements that compound over time.
Most clients see early signs of improvement within 3–4 months. Stronger traction usually appears between 6–12 months depending on your niche, competition, and how optimized your site was to begin with.
Yes - especially for businesses targeting specific regions or cities. This includes optimizing your Google Business Profile, local content, and citation consistency.
We begin every SEO engagement with a full audit - covering technical health, current rankings, gaps, content opportunities, and competitor benchmarks. From there, we prioritize what actually moves the needle.
Yes - we can write SEO-optimized blog posts, landing pages, and pillar content. You can include this in your SEO package or request it as an add-on.
Pricing depends on the scope - whether it’s a one-time audit and fix, or an ongoing monthly strategy. We’ll give you a transparent quote based on your site’s needs and goals.
Custom Web Development FAQ
We build fully custom websites - designed around your brand, goals, and audience. No copy-paste themes. No bloat. Every layout, section, and feature has a purpose.
We primarily build on WordPress for flexibility, scalability, and ease of use - but we can also develop on custom stacks depending on the project scope.
Yes. We build with user-friendly back ends so you can easily update text, images, and basic content without needing a developer every time.
It depends on the size and complexity. Most custom websites take 4-8 weeks from concept to launch - including design, development, and revisions.
Yes. After launch, you can opt into a monthly maintenance plan that includes updates, backups, security monitoring, and light content edits. That way, your site stays fast, safe, and functional.
Yes - we take care of everything in-house: UX, UI, development, mobile responsiveness, speed optimization, and testing. You don’t need to hire separate teams.
We take on select e-commerce projects if they align with our approach. Reach out with your needs and we’ll let you know if we’re the right fit.
Costs vary depending on the complexity, functionality, and unique needs of your business. After a quick discovery call, we’ll provide a tailored quote based on your goals and vision.
PPC Management FAQ
We manage campaigns across Google Ads (Search, Display, YouTube, PMax) and Meta Ads (Facebook & Instagram).
For the right projects, we also support LinkedIn and TikTok ads.
Both. If you already have campaigns running, we start with a full audit to identify what’s working - and what’s not. From there, we either optimize or rebuild with a stronger structure.
Every campaign is tied to clear goals - leads, bookings, calls, or conversions. We use conversion tracking, GA4, and custom reporting dashboards to measure real performance, not vanity metrics.
We handle everything from keyword research and ad copywriting to bidding strategy, budget allocation, A/B testing, remarketing, and continuous optimization.
You’ll have full transparency. We walk you through the setup, share live dashboards or reports, and collaborate closely - so you know exactly where your budget is going and why.
Most campaigns start producing data within the first few weeks, and real traction usually builds between 1–3 months - depending on your industry, offer, and ad history.
No strict minimums - but we’ll recommend a sensible budget based on your goals, market, and competition. We focus on efficiency, not just spending more.
Costs vary depending on the complexity, functionality, and unique needs of your business. After a quick discovery call, we’ll provide a tailored quote based on your goals and vision.
Design Services FAQ
We design with purpose - to tell your story clearly and convert your audience confidently. Our design services include:
Website & landing page design - clean, fast, and built to convert
Ad creatives - for Google Ads, Meta, YouTube, and display networks
Branding & visual identity - logos, brand books, color palettes, and typography
Social media assets - static, animated, and branded templates for consistent visibility
UI/UX design - for digital platforms that prioritize user flow and experience
Content visuals - graphics for blogs, case studies, lead magnets, and downloadable guides
Whether you need a full brand from scratch or design support for an ongoing campaign, we craft visuals that feel on-brand and perform with intention.
Yes. If you’re starting fresh or rebranding, we can help with logo design, brand colors, type systems, and a visual identity that feels consistent and conversion-ready.
Yes - we offer design as a standalone service. Whether you need visuals for a campaign or a brand refresh, we’ll work with you based on your needs.
Absolutely. We regularly create static and animated creatives for paid ads, carousels, reels, banners, and branded content - always optimized for platform and performance.
Of course. We include a set number of revisions in each design project to make sure everything aligns with your expectations and vision.
We start with a discovery phase where we gather your brand guidelines (or help define them), your audience insight, and your goals - so the design feels like you, not like us.
